The Department of Information Technology Services exists to aid in setting and attaining the technological goals of the City of Haltom City.

AFTER HOURS OPERATION:  The ITS department provides limited after hours support for mission critical systems.  The systems that are deemed as critical are placed into an Immediate Response classification, and are as follows:

• Building-wide LAN outage that prevents normal business operations
• Building-wide telephone outage that prevents normal business operations
• Any system outage that prevents normal operation of Police and Fire Emergency Services